Privacy Policy

What we collect

Mingora collects the information needed to create and manage BaZi readings: account email, optional display name, birth date, birth time when provided, birth city, timezone and location coordinates selected from the city picker, generated reading content, share-card content, orders, and question records.

We also store technical information required to operate the service, such as authentication records, activity logs, payment status, and error or generation status for readings and questions.

How we use information

We use your information to calculate your BaZi chart, generate free previews and paid full readings, answer reading-bound follow-up questions, process payments, prevent abuse, provide customer support, and improve Mingora.

Birth details are used to generate personalized readings. They are not shown on public share pages or downloaded share cards.

Sharing and public pages

Mingora may create a public share page for a reading profile card. Public share pages and share images are designed to show only safe profile-style information, such as the profile title, Day Master label, short description, traits, and Mingora branding.

Public share cards do not include birth date, birth time, birth city, full reading content, private questions, or answers.

Payments and service providers

Payments are processed by third-party payment providers. Mingora stores order records and payment status, but we do not store full card numbers on our servers.

We may use trusted service providers for authentication, hosting, database storage, email delivery, payment processing, and AI generation. These providers process information only as needed to provide the service.

Retention and deletion

We keep account, reading, order, and question records for as long as needed to provide the service, maintain payment records, resolve support issues, and meet legal or operational requirements.

You can delete individual readings where deletion is available. Deleting a reading hides related share access and removes it from your account view. You may also request account deletion from the Account page.

Contact

For privacy questions or requests, contact us at support@mingora.app.